Cargo Introductory Diploma

160-200 hour e-book diploma course

With over 52 million tons of cargo shipped annually, the air cargo industry is the place to be. Prepare yourself to work in the industry with this comprehensive course. You will learn about basic IATA cargo rules and procedures, how freight forwarders and airline cargo units operate, plus much more.

This course is mandated for IATA Cargo Agents in accordance with the IATA Cargo Agency Resolutions.

What you will learn

Upon completing this diploma course, you will have the skills to:

• Guide clients on the IATA rules and procedures for air freight shipments
• Arrange air cargo shipments in accordance with IATA rules and procedures
• Apply published rates and charges for air cargo shipments
• Complete air waybills accurately
• Prepare shipments ready for carriage

The key topics that are covered during this diploma course include:

• Operations at cargo agencies, airlines, and freight forwarders
• Air cargo acceptance basic rating principles
• Air waybill completion
• Industry terminology and abbreviations
• IATA geography, TACT, and other cargo manuals

This diploma course is recommended for:

• Newcomers to the industry
• Cargo agent and air freight forwarder sales and marketing staff
• Airline and manufacturer sales, reservations, and acceptance staff
• Junior-level managers at cargo agents, airlines, and manufacturers

An IATA Diploma is awarded to participants who successfully pass the final exam.

Exam information

Please read the information about Online Exams With Remote Supervision (OERS).

• Method: Online exam with remote supervision (OERS)
• Format: 100 multiple-choice questions. Closed course book exam.
• Time Allowance: 3 hours
• Passing Grade: 60% correct answers
• Distinction Grade: 90% correct answers
• Number of exam attempts: 2

160